A Patient-Centered Complex Care Research Agenda Recommendations for building a stronger, more coordinated, and patient-centered complex care evidence base. Brief/Report September 2022
Management of High-Need, High-Cost Patients: A “Best Fit” Framework Synthesis, Realist Review, and Systematic Review Systematic review of programs to improve care for patients with complex needs details evidence base across multiple settings. Brief/Report October 2021
Assessing the Impact of Complex Care Models: Opportunities to Fill in the Gaps Includes patient- and staff-reported measures to help complex care programs better understand the impacts of interventions. Brief/Report May 2021
Medical Care at Home Comes of Age Provides an overview of home-based medical care models, the patients that they serve, and their robust evidence base. Brief/Report January 2021
Core Competencies for Frontline Complex Care Providers Describes core competencies that convey the essential knowledge, skills, and attitudes of complex care practitioners and teams to improve care for people with complex needs. Brief/Report October 2020
Measuring Complexity: Moving Toward Standardized Quality Measures for the Field of Complex Care Effective complex care measures vary widely and need to be standardized to better align the field of complex care. Brief/Report May 2020
Quick Reference Guide to Promising Care Models This resource is an updated quick reference guide to promising models for people with complex needs. Brief/Report February 2019
How ACOs Are Caring for People with Complex Needs An analysis of the National Survey of ACOs Brief/Report December 2018
Designing a Health Care System for Patients with Complex Needs: Ten Recommendations for Policymakers An international expert group offers ten policy recommendations and profiles of innovative care models. Brief/Report September 2017
Effective Care for High-Need Patients: Opportunities for Improving Value, Outcomes and Health The National Academy of Medicine offers a synthesis of the evidence for improving care for high-needs patients. Brief/Report June 2017
Complex Care Program Development: A New Framework for Design and Evaluation A new framework outlines four steps to develop care management programs. Brief/Report March 2017
What Matters Most: Essential Attributes of a High-Quality System of Care for Adults with Complex Care Needs Experts describe how delivery systems can effectively serve adults with complex needs. Brief/Report September 2016
Developing Care Management Programs to Serve High-Need, High-Cost Populations Care management programs should include processes for evaluating patient-reported outcomes. Brief/Report February 2016
Models of Care for High-Need, High-Cost Patients: An Evidence Synthesis Much of the evidence comes from small studies, so further testing is needed. Brief/Report October 2015
Supporting a Culture of Health: Opportunities to Improve Models of Care for People with Complex Needs Key opportunities include strengthening information technology connections across service providers. Brief/Report September 2015