Develop and Cost Your Care Model

A key step in improving the care of complex populations is to have both a deep understanding of the unmet needs contributing to poor outcomes and a specific proposal with the likelihood of addressing those needs. While the evidence base is still evolving, many existing models have been shown to meaningfully improve individuals’ quality of life. Designing a model for your patient segment, testing it, refining it, and bringing it to scale are key to improving care for people with complex needs. Engaging stakeholders early in your design process, implementation, and sharing lessons will be key to success.