Carl Rush, policy advisor on community health worker (CHW) initiatives in more than 20 states, discusses the CHW program policy landscape and what policymakers can do to advance these efforts for people with complex needs.

Arianna Campbell, director and co-principal investigator for CA Bridge, discusses how the bridge model came about and how it works.

Highlights the Care Transitions Intervention (CTI), an evidence-based, short-term model that helps prevent unnecessary hospital readmissions and emergency department visits and reduce unnecessary spending.

The Playbook’s summer reading list offers a selection of blog posts and evidence summaries that showcase innovative strategies for improving care for people with complex needs.