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  • What Is Complex Care?
    • Overview
    • Who are adults with complex needs?
    • Why rethink care for this population?
    • What are the features of complex care?
    • What is the complex care business case?
    • What evidence supports complex care?

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    Access our library of articles, tools, case examples, and more on what works in complex care
  • Find Resources by Topic
    • Complex Care Interventions
    • Mental Health & Substance Use
    • Long-Term Services & Supports
    • Serious Illness & Palliative Care
    • Population Identification
    • Interdisciplinary Care Teams
    • Patient & Family Engagement
    • Health-Related Social Needs
    • Health Equity
    • Program Financing
    • Payment & Managed Care Models
    • Medicare-Medicaid Integration
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Upcoming Webinar | October 12, 3:00 - 4:15 pm ET
Central City Concern: Providing Access to Harm Reduction Services for People Experiencing Homelessness with Substance Use Needs
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What Is the Better Care Playbook?
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Exploring the Evidence: Community Health Worker Programs for People with Complex Needs

What Can We Help You Find?

The Better Care Playbook helps you find the best in evidence-based and promising practices to improve care for people with complex needs.

"reduced hospitalizations" "person-centered care" "community health workers" "transitional care"

Use quotes for exact phrases. Broaden your search without quotes.

Learn More
about complex care and who it serves
Explore Resources
on evidence-based and promising practices
Read Our Blog
to hear perspectives from leaders in the field
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to help spread best practices

Recently Added to the Playbook

Webinar
October 2023
October 12, 2023

Central City Concern: Providing Access to Harm Reduction Services for People Experiencing Homelessness with Substance Use Needs

Peer-Reviewed Article
September 2023
September 20, 2023

Hospital Readmissions by Variation in Engagement in the Health Care Hotspotting Trial: A Secondary Analysis of a Randomized Controlled Trial

Brief/Report
September 2023
September 18, 2023

State Principles for Financing Substance Use Care Treatment and Support Services

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Playbook - Better Care for People with Complex Needs

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Resources by Topic

  • Complex Care Interventions
  • Mental Health & Substance Use
  • Long-Term Services & Supports
  • Serious Illness & Palliative Care
  • Population Identification
  • Interdisciplinary Care Teams
  • Patient & Family Engagement
  • Health-Related Social Needs
  • Health Equity
  • Payment & Managed Care Models
  • Program Financing
  • Medicare-Medicaid Integration

The Playbook is made possible by Arnold Ventures, The Commonwealth Fund, The John A. Hartford Foundation, the Milbank Memorial Fund, Peterson Center on Healthcare, the Robert Wood Johnson Foundation, and The SCAN Foundation. Learn More

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