About the Playbook

Helping you find evidence-based and promising practices to improve care for adults with complex health and social needs.

Effective, person-centered care is critical to support the health and well-being of adults with a mix of physical, behavioral health, and social need. For health care stakeholders, however, it can be challenging to keep on top of the latest advances in the field to improve care delivery, drive better health outcomes, and reduce avoidable utilization for adults with complex needs.

The Better Care Playbook (the Playbook) makes it easier to find evidence-based and promising practices for improving complex care. This online resource center helps health care stakeholders — including providers, health systems, health plans, community-based organizations, and policymakers — move evidence to action and accelerate adoption of best practices in complex care.

The Playbook offers:

  • Easy-to-digest summaries of recent evidence and best practices, including peer-reviewed articles, policy briefs, practical implementation tools, and case studies, organized by key topics.
  • Blog posts providing expert commentary on the latest research or policy changes.
  • Webinars that share practical insights for implementing complex care innovations with demonstrated evidence.

The Playbook is led by the Center for Health Care Strategies and made possible by the Seven Foundation Collaborative. The collaborative includes leading health care foundations — Arnold Ventures, The Commonwealth FundThe John A. Hartford Foundation, the Milbank Memorial FundPeterson Center on Healthcare, the Robert Wood Johnson Foundation, and The SCAN Foundation — that are working together to accelerate health system transformation. The Playbook was launched in 2016 by the Institute for Healthcare Improvement (IHI).