State policymakers can use this resource roundup to understand emerging best practices for member engagement, with a focus on adults with complex needs.

Offers insight into the evidence base on carving-in behavioral health care into managed care and considerations for states interested in implementing this approach.

Laura Gottlieb, founding co-director of the Social Interventions Research and Evaluation Network, discusses emerging evidence on social care interventions and identifies pathways through which social care programs likely impact health.

Explores how community paramedicine programs have been implemented across the country, what evidence supports the effectiveness of these models, and how state and federal policies are helping to support the sustainability of these services.

Explores how looking more deeply at the results of an underpowered randomized controlled trial using alternative analysis methods can uncover nuanced results or inform a program redesign.

Dawn Wiest, PhD, Director for Research and Evaluation at the Camden Coalition, discusses findings from an analysis of Camden Coalition’s care management program, which found that the program led to a significant reduction in hospital readmissions among engaged program participants.

Aditi Vasan, MD, MSHP, a health services researcher, delved into how community health workers can be helpful to patients with complex health and social needs, based on current evidence.

The Playbook spoke to two individuals who helped develop the Patient-Centered Complex Care Research Agenda to learn more about how involving people with lived experience in research can help strengthen the complex care evidence base.

Details recommendations from leaders in the complex care field for selecting measures as part of a strong value case.

Features the viewpoints of complex care leaders on how the pandemic and efforts to improve health equity have impacted their complex care business models.

Shares key themes from a panel discussion that explored how to translate research findings into decision making for complex care program design and improvements.

Details NCQA's person-driven outcome measures and how they can be used to improve care for people with complex health and social needs.

Features a conversation with Heidi Bossley and Keziah Imbeah, authors of the recently published Measuring Complexity report, who share insights into the findings and considerations for the field in adopting a more standardized approach to complex care measurement.