Resources

This blog post features a conversation with Heidi Bossley, MSN, MBA, and Keziah Imbeah, MSc, authors of the recently published Measuring Complexity report, who share insights into the findings and considerations for the field in adopting a more standardized approach to complex care measurement.
This blog post highlights experiences from the Center to Advance Palliative Care’s Medicare Advantage and ACO Learning Communities with key strategies for improving serious illness care, as well as resources that can be used by health plans and ACOs looking to drive better value and improve quality of life for those living with serious illness.
Despite mounting evidence for community health workers (CHWs) and peer providers improving health outcomes, the expansion of the community-based workforce in the health care system has been limited...
This blog post shares a diverse set of recent resources for health care organizations interested in developing and expanding community health worker programs.
This blog post highlights opportunities for long-term care providers to leverage federal and state flexibilities to adopt new ways of delivering services to older adults and people with complex needs, as well as addressing barriers to care created by the COVID-19 pandemic.
This blog post highlights how this ROI calculator can help community-based organizations and health system partners integrate nonmedical services in a financially sustainable way.
In this blog post, a community health worker and social worker from CareMore Health share their perspective on the importance of their roles in lowering costs and improving outcomes for high-need patients.
This blog post highlights opportunities for providers to implement medications for addiction treatment programs during COVID-19.
This blog post describes how two health plans — Anthem, Inc. and Highmark Blue Cross Blue Shield —organizations introduced a palliative care measure into their hospital value-based payment programs, which has led to significant improvements in access to palliative care for their seriously ill members.
Complex care programs across the country use varied criteria to identify people with complex health and social needs and measure the effectiveness of subsequent interventions. Greater standardization...
In this blog post, Cambridge Health Alliance, a public ambulatory care and hospital system in the Boston area, details their proactive approach to initiating goals of care conversations with high-risk patients in their respiratory clinic.
This blog post by David Labby, MD, PhD, health strategy advisor at Health Share of Oregon, outlines how the COVID-19 response presents key opportunities for health systems to build new relationships and approaches needed for a recovery-oriented approach to complex care.