This resource describes a new model that moves high-need patients out of the emergency department and into a network of social supports.
This resource provides an example of an approach to caring for different subpopulations of people with dementia.
This resource describes four care management models that ACOs are using for individuals with complex needs.
This resource is a series of four videos (each roughly 12 minutes long) about how to transform care for people with involved disabilities according to the “independent living” mod
This resource offers a variety of materials about “personas” for different segments of the high-need patient population.
This resource curates resources from experts across the country in the field of trauma-informed care.
This resource describes successful Canadian programs working with inner-city communities to achieve the Triple Aim.
This resource features a recording of a WIHI audio program from the Institute for Healthcare Improvement, which featured Better Care Playbook faculty, including R.
This resource offers tools that can support the efforts of behavioral health providers to deliver integrated and coordinated care.
This resource describes the author’s changed understanding of the role of the health system in helping people with complex needs, sparked by an encounter with a vulnerable patient
The Massachusetts Health Policy Commission's Community Hospital Acceleration, Revitalization, and Transformation (CHART) investment program has engaged 25 community hospitals to a
This resource describes a program in New Mexico that employs community health workers (CHWs) to address social determinants of health, as well as how that program was implemented and spread.
Find curated resources about promising approaches to improving care for people with complex needs.
22 Practical Plays