Details NCQA's person-driven outcome measures and how they can be used to improve care for people with complex health and social needs.

Explores the epidemiology and characteristics of homebound older adults, inequities they face, and reimagines care delivery for this population.

Features Housecall Providers, a non-profit medical provider serving Portland, Oregon, offering comprehensive home- and community-based programs that incorporate palliative care services and provide patient-driven, high-touch support wherever patients call home.

Features Karla Silverman, MS, RN, CNM, Associate Director for Complex Care Delivery at the Center for Health Care Strategies, who highlights the need to expand what measures are used to assess the quality of care delivery.

The Playbook’s 2021 summer reading list can catch you up on the latest innovations in improving care for people with complex needs.

Highlights Cleveland Clinic's Paramedic Telehealth Program that provides urgent and transitional care for home-based primary care patients.

Details the elements of Rush@Home’s care model and shares the impact and insights from implementing this home-based primary care program.

Describes the Department of Veterans Affairs' successful approach to home-based primary care.

Summarizes key recommendations from a recent Trust for America’s Health report, which outlines how federal, state, and local government agencies and their partners can facilitate equitable vaccination for this population and how to include the needs of homebound individuals in future public health strategies and planning.

Explores study findings on why provider organizations decide to participate in a Medicare accountable care organization program, what factors impact successful value-based payment uptake, and what this means for complex care.

Examines findings from a nationwide survey on physicians' attitudes toward people with disability.

Explores the opportunity for Special Supplemental Benefits for the Chronically Ill to provide supports for Medicare beneficiaries with complex needs.

Highlights action steps for Medicare Advantage plans to provide Special Supplemental Benefits for the Chronically Ill.

Analyzes survey results and addresses how many community-based organizations are contracting with health care partners, the nature of these partnerships, challenges with contracting, and collaborative solutions.

Explores findings from the AAA National Survey conducted by n4a and Scripps Gerontology Center at Miami University, which shed light on the wide range of needs that AAAs address in their communities, as well as the expertise their staff bring to meet those needs.

Predicts what the field of complex care may look like under the Biden-Harris administration and identifies opportunities to strengthen the field.

Researchers share their insights on whether older adults’ health care preferences are being taken into account and how health systems can become more person-centered.

Explores the Better Care Playbook's set of curated resources that can assist health plans, policymakers, and providers in understanding the evidence behind integrating care for individuals dually eligible for Medicare and Medicaid.

Health Quality Partners shares lessons for other organizations that may be interested in implementing complex care programs.

CommonSpirit Health share their insights about the process of implementing social needs screening and integrating community health workers into care.