Resources

Predicts what the field of complex care may look like under the Biden-Harris administration and identifies opportunities to strengthen the field.
Headline This toolkit provides practical steps for current or potential future Medicare accountable care organizations (ACOs) to transform the delivery of care. Context ACOs have common goals to...
Researchers share their insights on whether older adults’ health care preferences are being taken into account and how health systems can become more person-centered.
Headline This report provides an overview of home-based medical care models, the patients that they serve, and their robust evidence base. Context Home-based medical care models — which support people...
Headline This issue brief examines the early implementation of Medicare Advantage (MA) expanded supplemental benefits, along with policy considerations to promote plan adoption and beneficiary access...
Headline This article suggests that community-based organizations (CBOs) are responding to Medicaid redesign efforts that prioritize social determinants of health by adopting practices similar to...
Headline This tool offers a practical framework for safety-net health systems to better identify and segment patients with complex needs, and tailor care models to meet their needs. Context New York...
Headline This report reveals inequities in how aging adults’ care preferences are taken into account based on race/ethnicity, income, health insurance status, and other variables. Context Person...
Headline Community Care Connections, a program assisting older adults with complex needs in navigating medical and social services, shows evidence of lower acute care utilization. Context Successful...
Collaborating with consumers and better understanding their communities can strengthen different facets of complex care programs, including program design and planning, research and evaluation, care delivery, and quality improvement. Partnering with complex care consumers can also assist health care systems in delivering care and services that is more responsive to patients’ experiences, preferences, and values. While many health care organizations recognize the importance of meaningful consumer engagement, there are often challenges and uncertainties about how to build authentic and mutually...
Headline This systematic literature review summarizes different approaches and criteria that can be used to identify patients with complex needs for health system interventions. Context Defining and...
Headline This article describes factors that support health care organizations in transitioning from volume- to value-based payment. Context While the financial challenges of COVID-19 may lead to...