- Can a case management intervention reduce psychological distress and increase patient activation among individuals with complex needs?
- What are the components of the intervention?
This resource describes a randomized controlled trial to evaluate the effects of a case management intervention called V1SAGES (Vulnerable Patients in Primary Care: Nurse Case Management
and Self-management Support) on psychological distress and patient activation among patients with chronic disease and complex care needs.
- The intervention consisted of evaluation of patient needs and resources; an individualized service plan; care coordination among the health care and community partners; and self-management support for patients and their families.
- According to the quantitative results, compared with usual care, the intervention reduced psychological distress, but did not have any significant effect on patient activation.
- Subsequent in-depth interviews suggested that patients and their spouses gained a sense of security, and stakeholders noted better patient self-management of health.
- Together, the study’s quantitative and qualitative results suggest that case management reduces psychological distress, making patients and caregivers feel more secure, whereas impact on self-management is unclear.