Compendium of Five Case Studies: Lessons for Interprofessional Teamwork

Annette Gardner
William G. Weppner
Janet Willis
Jared Bernotski
Laura Clementz
Renée H. Lawrence
Mary A. Dolansky
Alli M. Heilman
Anne R. Rusterholtz
Simran Singh
Matthew Sparks
Mamta K. Singh
Rebecca Shunk
Maya Dulay
Bridget O’Brien
Catherine P. Kaminetzky
Anne P. Poppe
Joyce E. Wipf
John M. Thomas
Marcia C. Mecca
Anne Hyson
Kristina M. Niehoff
Sean Jeffery
John Sellinger
Rebecca Brienza
Anna Strewler
September 2017

This report is a compendium of five case studies that describe lessons learned from implementing innovative interprofessional education (IPE) approaches at the Veterans Health Administration (VHA).

  • In 2012, the Department of Veterans Affairs (VA) started five Centers of Excellence of Primary Care Education to serve as incubators for implementing new models of learning in practice. The centers are located in Boise, ID, Cleveland, OH, San Francisco, CA, Seattle, WA, and West Haven, CT.
  • This report shares examples of educational strategies that have emerged from the first four academic years of the project.
  • Each example emphasizes workplace-learning strategies to achieve at least one of the following curricular domains: shared decision-making, sustained relationships, performance improvement, and interprofessional practice.
  • The Boise case study specifically focuses on implementing a Patient Aligned Care Team Interprofessional Care Update (PACT ICU) program to improve care for complex patients. The case study describes evidence demonstrating that the PACT ICU is achieving both improved trainee learning and improved patient outcomes.  
  • Common factors for success across the five centers included expertise in faculty and leadership and logistics management.
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