Attributes Common to Programs That Successfully Treat High-Need, High-Cost Individuals Targeting is important, even within the high-need patients enrolled in the program. Peer-Reviewed Article November 2015
Generating Hypotheses about Care Needs of High Utilizers: Lessons from Patient Interviews This resource presents promising ideas for more effective modes of care for persons with complex needs. Peer-Reviewed Article September 2013
Adding a Measure of Self-Management Capability to Risk Assessment Can Improve Prediction of High Costs Less “activated” patients are more likely to benefit from care coordination. Peer-Reviewed Article March 2016
Six Features of Medicare Coordinated Care Demonstration Programs that Cut Hospital Admissions A study showed that some programs reduced hospitalizations by 8 to 33 percent. Peer-Reviewed Article June 2012
Persistent High Utilization in a Privately Insured Population This resource takes a close look at individuals with complex needs who are privately insured. Peer-Reviewed Article April 2015
The Core of Care Management: The Role of Authentic Relationships in Caring for Patients with Frequent Hospitalizations This study links “authentic healing relationships” with patient motivation and active health management. Peer-Reviewed Article August 2016
Person-Centered Care: A Definition and Essential Elements This resource provides a definition and essential elements of person-centered care. Peer-Reviewed Article December 2015