This tip sheet provides guidelines for how health plans and provider organizations can use more person-centered language.

Details how two health plans in California developed programs to transition dually eligible members from institutional settings back into their communities.

Home-based intensive care model for Medicaid and dually eligible enrollees with complex needs led to positive health outcomes and reduced acute care spending, particularly for individuals with a behavioral health diagnosis.

Highlighted innovations adopted by PACE organizations during the pandemic to provide care for older adults with complex needs.

Explored innovative integrated health plan approaches to improve care transitions. Health plans featured in the webinar participate in Promoting Integrated Care for Dual Eligibles (PRIDE), a project to advance health plan strategies for providing high-quality care for dually eligible beneficiaries.