Case Management in Primary Care for Frequent Users of Health Care Services: A Mixed Methods Study The psychological benefits of case management. Peer-Reviewed Article May 2018
Experiences of community-dwelling older adults living with multiple chronic conditions: a qualitative study Challenges and opportunities for older adults with multiple chronic conditions. Peer-Reviewed Article September 2019
Home Alone Revisited: Family Caregivers Providing Complex Care Includes national survey data on family caregivers and their experiences in managing complex medical and nursing tasks for their family members at home, as well as recommendations to improve the supports for family caregivers. Brief/Report April 2019
High-Need, High-Cost Personas An in-depth overview of different personas. Implementation Tool February 2019
How High-Need Patients Experience Health Care in the United States This 2016 survey reveals that the health care system is failing people with complex needs Brief/Report December 2016