A set of resources and strategies to help health care stakeholders foster authentic, effective community engagement that drives local policy and program change.

Website offers a qualitative database of personal narratives to support providers and policymakers in designing policies that better reflect the lived experience, needs, and priorities of older adults.

Toolkit offers recommendations and examples for screening and interventions that support social connectivity of older adults.

Report summarizes the evidence on outcomes for patients participating in various telehealth delivered services, including different modalities, such as telephone and video.

Providers can apply these tools when designing and refining telehealth services delivery to meet the needs of older adults with a range of physical, cognitive, linguistic, and cultural differences.

State policy recommendations to improve the recruitment, retention, and training of the direct care workforce.

Recommendations for how managed long-term services and supports plans can better raise awareness of and increase support for family caregivers.

The Long-Term Care Equality Index advocates for LGBTQ+ inclusive policies and procedures in long-term care settings.

Qualitative research reveals key facilitators of access to PACE programs among Black and Latino older adults.

Racial disparities in long-term care facilities impact quality of life for residents who are Black, Indigenous, or other persons of color.

An overview of NYC Health + Hospital’s implementation of a primary care-based social needs screening and referral program, including key implementation challenges and success factors.

A provider tool that promotes person-centered and equitable care by recognizing and avoiding bias in electronic health record notes.

Medical notes about Black patients were more than twice as likely to contain stigmatizing language compared to white patients.

A home-based collaborative care model using community health workers shows reductions in depression and increased connection to services for older adults.

Highlighted how Denver Health, a large health system in Colorado, is integrating a trauma- and resilience-informed approach into organization-wide policy and practice.

Study shows racial disparities in how coverage by a Dual-Eligible Special Needs Plan (D-SNP) impacts the experience of care.

Implementation of the Age-Friendly Health Systems approach within a Federally Qualified Health Center can improve patient care process outcomes and improve access to care for rural older adults.

This description and application of a valid and reliable measure of equity of inpatient hospital experiences can help hospitals collect better data to meaningfully promote high-quality equitable care.

While there is limited research on whether Medicaid home and community-based services are available, accessible, accommodating, and acceptable for marginalized groups, existing evidence shows that there are widespread disparities that policymakers should address.