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Project ECHO’s Complex Care Initiative: Building Capacity to Help “Superutilizers”

Interdisciplinary teams provide support for Medicaid beneficiaries with mental illnesses, addictions, and other needs.

Case Example

August 2016

Guided Care: A Structured Approach to Providing Comprehensive Primary Care for Complex Patients

Guided Care is designed to strike a balance between telephone-based and interdisciplinary team-based care management programs.

Case Example

October 2016

Much of the evidence comes from small studies, so further testing is needed.

Brief/Report

October 2015

Lessons learned from eight health care organizations can help you design a successful program.

Implementation Tool

April 2012

Key opportunities include strengthening information technology connections across service providers.

Brief/Report

September 2015