Direct Care Workforce: State Policy Resource Guide State policy recommendations to improve the recruitment, retention, and training of the direct care workforce. Brief/Report January 2022
Making the Value Case for Complex Care Explored how complex care stakeholders can incorporate a multi-factor approach to measure and demonstrate the value of complex care programs for diverse stakeholders. Webinar December 2021
Building the Value Case for Complex Care Toolkit This toolkit can support health care organizations in creating the business case for complex care programs. Implementation Tool September 2021
Health Care Access Now: Calculating the ROI of a Care Coordination Program to Address Social Determinants of Health Demonstrating return-on-investment to advance effective business relationships between community-based organizations and health care partners. Case Example March 2020
Homage: Calculating the ROI of a Partnership to Meet the Health-Related Social Needs of Medicare Advantage Plan Members How can a community-based organization demonstrate the two-way financial benefits of partnering with a health plan? Case Example March 2020
The ROI Calculator for Partnerships to Address the Social Determinants of Health A web-based financial tool that helps navigate partnerships between health care organizations and social service organizations. Implementation Tool August 2018
Care Management Contracting for Complex Populations: Best Practices and Tools This resource offers guidance on contracting for populations with complex needs. Implementation Tool July 2018
Investing in Social Services as a Core Strategy for Healthcare Organizations: Developing the Business Case This resource explains how to invest in social services as a business strategy. Implementation Tool March 2018
Competing Health Care Systems and Complex Patients: An Inter-Professional Collaboration This paper describes competing health care systems can collaborate to improve care for overlapping patient populations. Peer-Reviewed Article June 2017
Effective Management of High-Risk Medicare Populations A three-pronged strategy can help manage care for Medicare beneficiaries. Brief/Report September 2014