A Patient-Centered Complex Care Research Agenda Recommendations for building a stronger, more coordinated, and patient-centered complex care evidence base. Brief/Report September 2022
Assessing the Impact of Complex Care Models: Opportunities to Fill in the Gaps Includes patient- and staff-reported measures to help complex care programs better understand the impacts of interventions. Brief/Report May 2021
Core Competencies for Frontline Complex Care Providers Describes core competencies that convey the essential knowledge, skills, and attitudes of complex care practitioners and teams to improve care for people with complex needs. Brief/Report October 2020
Measuring Complexity: Moving Toward Standardized Quality Measures for the Field of Complex Care Effective complex care measures vary widely and need to be standardized to better align the field of complex care. Brief/Report May 2020
Effective Care for High-Need Patients: Opportunities for Improving Value, Outcomes and Health The National Academy of Medicine offers a synthesis of the evidence for improving care for high-needs patients. Brief/Report June 2017
Complex Care Program Development: A New Framework for Design and Evaluation A new framework outlines four steps to develop care management programs. Brief/Report March 2017
What Matters Most: Essential Attributes of a High-Quality System of Care for Adults with Complex Care Needs Experts describe how delivery systems can effectively serve adults with complex needs. Brief/Report September 2016
Supporting a Culture of Health: Opportunities to Improve Models of Care for People with Complex Needs Key opportunities include strengthening information technology connections across service providers. Brief/Report September 2015