Perspectives on Better Care Blog

Most care delivery systems don’t proactively identify and meaningfully engage or support family caregivers in visits or care plans. Jennifer Wolff, PhD, a gerontologist and health services researcher shares how complex care programs can better engage families in care for patients.
Patients with complex needs are often described as the five percent of patients who account for 50 percent of health care spending. Behind that often cited statistic are the individuals who make up that population — all of whom have their own stories and needs.
Marit Tanke, MD, PhD, a Commonwealth Fund Harkness Fellow, walks us through her research to analyze high-need, high-cost patients across four countries — including her methodology, how costly these patients are, who these patients are, and how they use health care.