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Serious Illness Conversation Guide

This conversation guide can help providers facilitate emotionally safe and comprehensive conversations with patients who have serious illness.
Implementation Tool

Equity in Telehealth: Toolkit for Telehealth Providers

Providers can apply these tools when designing and refining telehealth services delivery to meet the needs of older adults with a range of physical, cognitive, linguistic, and cultural differences.
Implementation Tool

Rural Community Paramedicine Toolkit

Toolkit offers health care stakeholders in rural areas with practical information to support the design, implementation, and evaluation of community paramedicine programs.
Implementation Tool

Using Person-Centered Language

This tip sheet provides guidelines for how health plans and provider organizations can use more person-centered language.
Implementation Tool

Long-Term Care Equality Index 2023

The Long-Term Care Equality Index advocates for LGBTQ+ inclusive policies and procedures in long-term care settings.
Implementation Tool