Understanding the values of patients with complex health and social needs can help providers improve care.

Clinical tools, training resources, and case studies of evidence-based care models that support people living with dementia and their caregivers.

Many physicians report low confidence in caring for patients with disability and negative perceptions about quality of life with a disability, which may reflect biased views that potentially contribute to persistent health disparities.

Medication management interventions that support caregivers of people with dementia at care transitions can help reduce readmissions, caregiver burden, and use of high-risk medication.

Contains strategies, tips, and case studies to assist health care stakeholders in building meaningful, person-centered engagement in their organizations.

Trauma-informed approaches in emergency departments may improve experiences of adults with high rates of adverse childhood experiences.

Applying principles of trauma-informed care for patients at end of life.

Implementing a trauma-informed approach in primary care.

Strategies and a case example illustrate how principles of trauma-informed care can be applied to telehealth.

The psychological benefits of case management.

Challenges and opportunities for older adults with multiple chronic conditions.

Includes national survey data on family caregivers and their experiences in managing complex medical and nursing tasks for their family members at home, as well as recommendations to improve the supports for family caregivers.

An in-depth overview of different personas.

Overcoming barriers to patient engagement.

An online guide to trauma-informed care.

Patient engagement improves patient-reported outcomes.

How organizations can transition to trauma-informed care.

This 2016 survey reveals that the health care system is failing people with complex needs

Trauma-informed care can improve patient engagement and treatment adherence while reducing costs.

Less “activated” patients are more likely to benefit from care coordination.