Providers can apply these tools when designing and refining telehealth services delivery to meet the needs of older adults with a range of physical, cognitive, linguistic, and cultural differences.

Report summarizes the evidence on outcomes for patients participating in various telehealth delivered services, including different modalities, such as telephone and video.

This resource center offers guidance to help Medicaid stakeholders engage community members in policy and program design development, especially as a means of increasing health equity.

An overview of NYC Health + Hospital’s implementation of a primary care-based social needs screening and referral program, including key implementation challenges and success factors.

An expert panel proposed key principles for designing care navigation programs for persons living with dementia and their caregivers.

Highlighted how Denver Health, a large health system in Colorado, is integrating a trauma- and resilience-informed approach into organization-wide policy and practice.

A home-based collaborative care model using community health workers shows reductions in depression and increased connection to services for older adults.

A provider tool that promotes person-centered and equitable care by recognizing and avoiding bias in electronic health record notes.

Toolkit to help palliative care professionals better understand current disparities in palliative care outcomes and design more equitable, patient-centered care approaches.

This description and application of a valid and reliable measure of equity of inpatient hospital experiences can help hospitals collect better data to meaningfully promote high-quality equitable care.

Medicare beneficiaries with dementia, especially Black and Hispanic patients, often receive poor quality end-of-life care.

With the steep increase in use of telehealth and video visits in the last few years, the reliance on technology-enabled medicine may heighten disparities in health care access.

Medical notes about Black patients were more than twice as likely to contain stigmatizing language compared to white patients.

Analysis of 310 health systems showed gaps in opioid receipt between Black and white patients, especially on dosage, which may be related to racial bias among clinicians.

Includes patient- and staff-reported measures to help complex care programs better understand the impacts of interventions.

Presents a framework and tools to help health care organizations and communities design a community-based palliative care program to meet patient needs in rural settings.

Health care organizations can use population-level data sources about the experiences of people with disabilities to improve care.

When identifying patients with complex health needs for interventions, algorithms that rely on cost data as a proxy for health status may lead to under-identification of Black patients.

Tailoring palliative care interventions for people who are members of ethnic and racial minority groups may support increased access to palliative care and end of life services.