Examined the challenges associated with randomized controlled trials in complex care and how the Distillation Method can help address these challenges.

Highlighted two community paramedicine programs in New England and rural North Carolina that serve people with complex needs.

A home-based urgent care program for frail, homebound older adults did not reduce emergency department visits, hospitalizations, or total medical expenditure.

The patient priorities care approach, which aligns care with patient goals, leads to reductions in treatment burden and unwanted care.

An intensive care management intervention led to over $23,000 savings per year in total medical expenses for participating high-risk Medicaid ACO enrollees.

This description and application of a valid and reliable measure of equity of inpatient hospital experiences can help hospitals collect better data to meaningfully promote high-quality equitable care.

Includes information and tools for palliative care program leaders on making the case for palliative care services in public hospitals.

Toolkit to help palliative care professionals better understand current disparities in palliative care outcomes and design more equitable, patient-centered care approaches.

This toolkit can help providers and health systems better tailor care to fit the goals of each patient.

Summarizes evidence on costs of health-related social needs interventions and their impact on utilization and cost of care to inform ROI Calculator users.

While there is limited research on whether Medicaid home and community-based services are available, accessible, accommodating, and acceptable for marginalized groups, existing evidence shows that there are widespread disparities that policymakers should address.

When identifying patients with complex health needs for interventions, algorithms that rely on cost data as a proxy for health status may lead to under-identification of Black patients.

Nurses and members of fully staffed interdisciplinary care teams are more likely to use patient identification and care management tools.

Recommended set of evidence-based measures for high-quality care for patients with complex needs based on systematic review of relevant measures.

Peer support specialists can link patients with substance use disorders to treatment, but this study showed disparate outcomes for how one program impacted access to care for Black and white patients.

Recommendations for building a stronger, more coordinated, and patient-centered complex care evidence base.

A patient navigation intervention for people with substance use disorder led to cost savings of over $17,000 per participant after 12 months post-discharge due to reduced inpatient admissions and emergency department visits.

One health plan’s approach to addressing racial and ethnic disparities in medication adherence rates offers insights on levers to address racial inequities.

Patients with complex needs were more satisfied with in-home urgent care delivered by community paramedics than with emergency department urgent care.