Website offers a qualitative database of personal narratives to support providers and policymakers in designing policies that better reflect the lived experience, needs, and priorities of older adults.

Detailed examples of state language to advance greater integration of behavioral health by plans serving dually eligible individuals.

This toolkit details options for implementing recently introduced Medicare services that address members’ health-related social needs.

Providers can apply these tools when designing and refining telehealth services delivery to meet the needs of older adults with a range of physical, cognitive, linguistic, and cultural differences.

The Long-Term Care Equality Index advocates for LGBTQ+ inclusive policies and procedures in long-term care settings.

Using Medicare resources can enable states to support Medicaid managed care quality oversight and improvement, including quality monitoring of Dual Eligible Special Needs Plans.

Tool describes a state policy strategy for improving coordination across Medicare and Medicare for dually eligible individuals.

Toolkit provides best practices and practical tools for designing, implementing, and evaluating the impact of community health workers.

Guidance for health plans for improving quality of home- and community-based services.

Toolkit offers recommendations and examples for screening and interventions that support social connectivity of older adults.

Strategies for health plans conducting outreach to dually eligible individuals to better support health risk assessments and serve member needs.

A provider tool that promotes person-centered and equitable care by recognizing and avoiding bias in electronic health record notes.

This toolkit can help providers and health systems better tailor care to fit the goals of each patient.

A comprehensive guide and companion workbook offer step- by- step guidance on implementing the 4Ms Framework in age-friendly nursing home care.

Summarizes evidence on costs of health-related social needs interventions and their impact on utilization and cost of care to inform ROI Calculator users.

These resources can help nurses educate and support family caregivers in performing complex medical tasks for their family members at home.

Segmentation framework with publicly available code files identifies specific and actionable patient cohorts with complex needs.

This toolkit can support health care organizations in creating the business case for complex care programs.

Offers practical recommendations to improve telemedicine interventions to be more equitable for diverse populations, particularly those with low incomes.

Downloadable tools, tip sheets, sample forms, and how-to guides on home-based primary care, with a focus on clinical and operational best practices.